The Turkish Airlines Jakarta Office is removed for providing passengers with sound support for ticketing, airline schedules, plan changes, and questions on travel. In addition, assistance is provided on baggage allowances, specific requirements, and boarding procedures. Furthermore, refunds and rebooking requirements are also catered to with efficiency. The support team ensures a timely, effective response to each and every passenger, making their travel as pleasant and easy as possible from the point of planning to the last boarding call.
Contact Information and Address of Turkish Airlines Jakarta Office
Address: 19th Floor Jl. Jend. Sudirman Kav.79 Jakarta, Indonesia
Contact Number: +62 21 5795 7666
Email ID: info.nyc@thy.com
Working Hours: (Mon – Fri) 9:00 am – 5:30 pm
Contact Information and Map, Where the Jakarta Airport Office of Turkish Airlines is located?
Airport Name: Soekarno–Hatta International Airport
Airport Address: Pajang, Tangerang City, Banten, Indonesia
Airport Contact Number: +622155912648
An overview of the Turkish Airlines head office
Head Office Address: Turkish Airlines General Management Building, Ataturk Airport 34149 Yesilkoy, Istanbul, Turkey
Contact Number: +90 850 333 0 849
Email: customer@thy.com
Official website: https://www.turkishairlines.com
Online Check-in: https://www.turkishairlines.com/check-in
Check flight status: https://www.turkishairlines.com/flight-status/
Planes and Aircraft Turkish Airlines Offers For Travel
Total fleet: 379
- Airbus A340-300
- Airbus A330-200
- Airbus A320-200
- Boeing B737-800
- A310 CARGO
- Boeing B737-700
- Boeing B737-900 ER
- Boeing 777-300ER
- Embraer E195
- Airbus A330-300
- Airbus A321-200
- Airbus A319-132/100
- A330-200F CARGO
- Embraer E195
List of All Turkish Airlines Offices
Customer Service Issues Handled by Turkish Airlines Jakarta Office
| Flight Ticket Booking and Cancellation | Flight Information | Airport Transportation |
| Flight Ticket Rescheduling | Airport Lounges | Seats Enquiries and Selection |
| Unaccompanied Minor | Visa Information | Travel Insurance |
| Baggage Allowance | Airport/ In-Flight Wifi | Corporate Club Programme |
| Duty Free Allowance | In-Flight Entertainment | Turkish Airlines Mobile App |
| Online Check-in | Airport Facilities | Visa on Arrival |
| Airport Counter Check-in | Delayed Flights | Transit Information |
| Kiosk Check-in | Promotional Fares | In-Flight Duty-Free |
| In-Flight Meals | Travel with Animals and Pets | Receipts and Refunds |
| Missing/ Delay/ Damaged Luggage | Lavish Lounges | Turkish Do&Co |
| Immigration Services | Airport Transfers | Turkish Miles&Smiles |
| Sports Equipment |
In conclusion, the Turkish Airlines office in Jakarta strengthens the airline’s passenger-oriented strategy as a specialized point of contact that embodies quality service and emphasis on the satisfaction of passengers.
Frequently Asked Questions
You can find the office conveniently located at 19th Floor Jl. Jend. Sudirman Kav.79 Jakarta, Indonesia. Visit them for in-person assistance!
Call them directly at +90 850 333 0 849 to speak with a local representative about your travel plans.
Yes, you can! Ask the agents about available Business Class upgrades or extra legroom seats to make your upcoming journey much more comfortable.
Yes, you can avoid heavy airport fees by pre-booking your extra baggage allowance through the Jakarta office team before your scheduled flight departure.
Yes, the office processes cancellations. Refund eligibility depends entirely on your ticket type so the team will calculate any applicable fees.
Turkish Airline Other Locations
- Turkish Airlines Boston Office in Massachusetts
- Turkish Airlines Kosice Office in Slovakia
- Turkish Airlines Sydney Office in Australia
- Turkish Airlines Kinshasa Office in Congo
- Turkish Airlines Nakhchivan Office in Azerbaijan
- Turkish Airlines Hamburg Office in Germany
- Turkish Airlines Riverside Office in United States
- Turkish Airlines Kherson Office in Ukraine
- Turkish Airlines Beirut Office in Lebanon
- Turkish Airlines Oakland Office in USA
- Turkish Airlines Abuja Office in Nigeria
- Turkish Airlines Kansas City Office in USA
- Turkish Airlines Brisbane Office in Australia
- Turkish Airlines Shiraz Office in Iran
- Turkish Airlines Batumi Office in Georgia
- Turkish Airlines Kilimanjaro Office in Tanzania
- Turkish Airlines Nur-Sultan Office in Kazakhstan
- Turkish Airlines Ljubljana Office in Slovenia
- Turkish Airlines Atlanta Office in Georgia
- Turkish Airlines Zurich Office in Switzerland
- Turkish Airlines Cleveland Office in USA
- Turkish Airlines Tehran Office in Iran
- Turkish Airlines Islamabad Office in Pakistan
- Turkish Airlines Sharm El Sheikh Office in Egypt
- Turkish Airlines Geneva Office in Switzerland
- Turkish Airlines Ouagadougou Office in Burkina Faso
- Turkish Airlines Bilbao Office in Spain
- Turkish Airlines Sao Paulo Office in Brazil
- Turkish Airlines Podgorica Office in Montenegro
- Turkish Airlines Tampa Office in Florida