The Turkish Airlines Astana Office is removed for providing passengers with sound support for ticketing, airline schedules, plan changes, and questions on travel. In addition, assistance is provided on baggage allowances, specific requirements, and boarding procedures. Furthermore, refunds and rebooking requirements are also catered to with efficiency. The support team ensures a timely, effective response to each and every passenger, making their travel as pleasant and easy as possible from the point of planning to the last boarding call.
Address of Turkish Airlines Astana Office
Address: Astana 01000, Kazakhstan
Contact Number: +7 7172 570 849
Email ID: info.nyc@thy.com
Working Hours: (Mon – Fri) 9:00 am – 5:30 pm
Contact Details And Map Location of Turkish Airlines Astana Airport Office
Airport Name: Astana International Airport
Airport Address: Qabanbay Batyr Ave, Astana 020000, Kazakhstan
Airport Contact Number: +77172702999
Brief Details of Turkish Airlines Head Office
Head Office Address: Turkish Airlines General Management Building, Ataturk Airport 34149 Yesilkoy, Istanbul, Turkey
Contact Number: +90 850 333 0 849
Email: customer@thy.com
Official website: https://www.turkishairlines.com
Online Check-in: https://www.turkishairlines.com/check-in
Check flight status: https://www.turkishairlines.com/flight-status/
Planes and Aircraft Turkish Airlines Offers For Travel
Total fleet: 379
- Airbus A340-300
- Airbus A330-200
- Airbus A320-200
- Boeing B737-800
- A310 CARGO
- Boeing B737-700
- Boeing B737-900 ER
- Boeing 777-300ER
- Embraer E195
- Airbus A330-300
- Airbus A321-200
- Airbus A319-132/100
- A330-200F CARGO
- Embraer E195
List of All Turkish Airlines Offices
Queries That Are Solved by Customer Care At Turkish Airlines
| Flight Ticket Booking and Cancellation | Flight Information | Airport Transportation |
| Flight Ticket Rescheduling | Airport Lounges | Seats Enquiries and Selection |
| Unaccompanied Minor | Visa Information | Travel Insurance |
| Baggage Allowance | Airport/ In-Flight Wifi | Corporate Club Programme |
| Duty Free Allowance | In-Flight Entertainment | Turkish Airlines Mobile App |
| Online Check-in | Airport Facilities | Visa on Arrival |
| Airport Counter Check-in | Delayed Flights | Transit Information |
| Kiosk Check-in | Promotional Fares | In-Flight Duty-Free |
| In-Flight Meals | Travel with Animals and Pets | Receipts and Refunds |
| Missing/ Delay/ Damaged Luggage | Lavish Lounges | Turkish Do&Co |
| Immigration Services | Airport Transfers | Turkish Miles&Smiles |
| Sports Equipment |
In conclusion, the Turkish Airlines office in Astana strengthens the airline’s passenger-oriented strategy as a specialized point of contact that embodies quality service and emphasis on the satisfaction of passengers.
Frequently Asked Questions
You can find the office conveniently located at Astana 01000, Kazakhstan. Visit them for in-person assistance!
Call them directly at +90 850 333 0 849 to speak with a local representative about your travel plans.
Yes, you can! Ask the agents about available Business Class upgrades or extra legroom seats to make your upcoming journey much more comfortable.
Yes, you can avoid heavy airport fees by pre-booking your extra baggage allowance through the Astana office team before your scheduled flight departure.
Yes, the office processes cancellations. Refund eligibility depends entirely on your ticket type so the team will calculate any applicable fees.
Turkish Airline Other Locations
- Turkish Airlines Valencia Office in Spain
- Turkish Airlines Mashad Office in Iran
- Turkish Airlines Graz Office in Austria
- Turkish Airlines Belgrade Office in Serbia
- Turkish Airlines Athens Office in Greece
- Turkish Airlines Nakhchivan Office in Azerbaijan
- Turkish Airlines Toronto Office in Canada
- Turkish Airlines Dubrovnik Office in Croatia
- Turkish Airlines Seychelles Office in Africa
- Turkish Airlines Orlando Office in Florida
- Turkish Airlines Copenhagen Office in Denmark
- Turkish Airlines Almaty Office in Kazakhstan
- Turkish Airlines Niamey Office in Niger
- Turkish Airlines Kharkiv Office in Ukraine
- Turkish Airlines Phuket Office in Thailand
- Turkish Airlines Nairobi Office in Kenya
- Turkish Airlines Cairo Office in Egypt
- Turkish Airlines Mexico City Office in Mexico
- Turkish Airlines Kuwait Office in Middle East
- Turkish Airlines Vilnius Office in Lithuania
- Turkish Airlines Perth Office in Australia
- Turkish Airlines Brisbane Office in Australia
- Turkish Airlines Kosice Office in Slovakia
- Turkish Airlines Kinshasa Office in Congo
- Turkish Airlines Ufa Office in Russia
- Turkish Airlines Kathmandu Office in Nepal
- Turkish Airlines San Antonio Office in Texas
- Turkish Airlines Marrakech Office in Morocco
- Turkish Airlines Khartoum Office in Sudan
- Turkish Airlines Dublin Office in Ireland