The Turkish Airlines Colombo Office is removed for providing passengers with sound support for ticketing, airline schedules, plan changes, and questions on travel. In addition, assistance is provided on baggage allowances, specific requirements, and boarding procedures. Furthermore, refunds and rebooking requirements are also catered to with efficiency. The support team ensures a timely, effective response to each and every passenger, making their travel as pleasant and easy as possible from the point of planning to the last boarding call.
Contact Information and Address of Turkish Airlines Colombo Office
Address: 67/A, Gregory’s Road, Colombo 7, Sri Lanka
Contact Number: +94 11 590 0500 / 0555
Email ID: info.nyc@thy.com
Working Hours: (Mon – Fri) 9:00 am – 5:30 pm
Contact Information and Map, Where the Colombo Airport Office of Turkish Airlines is located?
Airport Name: Colombo Bandaranaike International Airport
Airport Address: Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka
Airport Contact Number: +94112264444
An overview of the Turkish Airlines head office
Head Office Address: Turkish Airlines General Management Building, Ataturk Airport 34149 Yesilkoy, Istanbul, Turkey
Contact Number: +90 850 333 0 849
Email: customer@thy.com
Official website: https://www.turkishairlines.com
Online Check-in: https://www.turkishairlines.com/check-in
Check flight status: https://www.turkishairlines.com/flight-status/
Planes and Aircraft Turkish Airlines Offers For Travel
Total fleet: 379
- Airbus A340-300
- Airbus A330-200
- Airbus A320-200
- Boeing B737-800
- A310 CARGO
- Boeing B737-700
- Boeing B737-900 ER
- Boeing 777-300ER
- Embraer E195
- Airbus A330-300
- Airbus A321-200
- Airbus A319-132/100
- A330-200F CARGO
- Embraer E195
List of All Turkish Airlines Offices
Customer Service Issues Handled by Turkish Airlines Colombo Office
| Flight Ticket Booking and Cancellation | Flight Information | Airport Transportation |
| Flight Ticket Rescheduling | Airport Lounges | Seats Enquiries and Selection |
| Unaccompanied Minor | Visa Information | Travel Insurance |
| Baggage Allowance | Airport/ In-Flight Wifi | Corporate Club Programme |
| Duty Free Allowance | In-Flight Entertainment | Turkish Airlines Mobile App |
| Online Check-in | Airport Facilities | Visa on Arrival |
| Airport Counter Check-in | Delayed Flights | Transit Information |
| Kiosk Check-in | Promotional Fares | In-Flight Duty-Free |
| In-Flight Meals | Travel with Animals and Pets | Receipts and Refunds |
| Missing/ Delay/ Damaged Luggage | Lavish Lounges | Turkish Do&Co |
| Immigration Services | Airport Transfers | Turkish Miles&Smiles |
| Sports Equipment |
In conclusion, the Turkish Airlines office in Colombo strengthens the airline’s passenger-oriented strategy as a specialized point of contact that embodies quality service and emphasis on the satisfaction of passengers.
Frequently Asked Questions
You can find the office conveniently located at 67/A, Gregory’s Road, Colombo 7, Sri Lanka. Visit them for in-person assistance!
Call them directly at +90 850 333 0 849 to speak with a local representative about your travel plans.
Yes, you can! Ask the agents about available Business Class upgrades or extra legroom seats to make your upcoming journey much more comfortable.
Yes, you can avoid heavy airport fees by pre-booking your extra baggage allowance through the Colombo office team before your scheduled flight departure.
Yes, the office processes cancellations. Refund eligibility depends entirely on your ticket type so the team will calculate any applicable fees.
Turkish Airline Other Locations
- Turkish Airlines Hanoi Office in Vietnam
- Turkish Airlines Caracas Office in Venezuela
- Turkish Airlines Stockholm Office in Sweden
- Turkish Airlines Mashad Office in Iran
- Turkish Airlines Denver Office in USA
- Turkish Airlines Addis Ababa Office in Ethiopia
- Turkish Airlines Jeddah Office in Saudi Arabia
- Turkish Airlines Douala Office in Cameroon
- Turkish Airlines Nürnberg Office in Germany
- Turkish Airlines Banjul Office in Gambia
- Turkish Airlines Perth Office in Australia
- Turkish Airlines Almaty Office in Kazakhstan
- Turkish Airlines Boston Office in Massachusetts
- Turkish Airlines Toulouse Office in France
- Turkish Airlines Damascus Office in Syria
- Turkish Airlines Pittsburgh Office in USA
- Turkish Airlines Khartoum Office in Sudan
- Turkish Airlines Kherson Office in Ukraine
- Turkish Airlines Karachi Office in Pakistan
- Turkish Airlines Abu Dhabi Office in UAE
- Turkish Airlines Cincinnati Office in USA
- Turkish Airlines Sao Paulo Office in Brazil
- Turkish Airlines Tel Aviv Office in Israel
- Turkish Airlines Bogota Office in Colombia
- Turkish Airlines Buenos Aires Office in Argentina
- Turkish Airlines Charlotte Office in North Carolina
- Turkish Airlines Bremen Office in Germany
- Turkish Airlines Djibouti Office in East Africa
- Turkish Airlines Thessaloniki Office in Greece
- Turkish Airlines Yokohama Office in Japan