It is quite easy to plan your next trip from Austria to anywhere in the world with the help of the Singapore Airlines Surabaya office. Besides being a place where walk-in customers get their queries answered, the office also handles flight bookings, ticket upgrades, and the KrisFlyer loyalty program. When you are traveling, whether for work or pleasure, the local team is always available to ensure the excellent service and dependability of Singapore Airlines are with you at all times.
Singapore Airlines Surabaya Office Specifics
| Singapore Airlines Surabaya Office Address | Pakuwon Center 22nd Floor unit 22.08 Jl Embong Malang 1,3,5 Surabaya 60261 Indonesia |
| Singapore Airlines Surabaya Office Contact Number | +62 31 531 9218 |
| Working hours | 24 hours |
| Official Website | https://www.singaporeair.com/ |
| Check Flight status | www.singaporeair.com/flight-status |
| Web Check-in | www.singaporeair.com/check-in |
| https://www.facebook.com/singaporeair | |
| https://instagram.com/singaporeair | |
| Youtube | https://www.youtube.com/singaporeair |
Where is Singapore at Surabaya Airport? Check Map
| Airport Name | Juanda International Airport |
| Airport Code | SUB |
| Address | Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
| Contact Number | NA |
| Operating Hours | 24 Hours |
Singapore Airlines Head Office Info
| Head Office Address | Singapore Airlines 2 Orchard Turn #04-05 ION Orchard Singapore, 238801 Singapore |
| Contact Number | +65 6223 8888 |
| Operating Hours | 24 Hours |
| Email Address | kf_contact@singaporeair.com.sg |
Singapore Airlines Fleet
Total fleet: 160
- Airbus A330-300
- Airbus A350-900
- Airbus A380-800
- Boeing 777-200
- Boeing 777-200ER
- Boeing 777-300
- Boeing 777-300ER
- Boeing 787-10
List of All: Singapore Airline Offices
Queries Handled at Singapore’s Sales Office
| Flight Ticket Booking | Flight Ticket Cancellation | Flight Ticket Reschedule |
| Visa Information | Missing Luggage | Delayed Flights |
| Web/ Online Check-in | Airport Counter Check-in | Self-Service Kiosk Check-in |
| Baggage Allowance | Duty-Free Allowance | In-Flight Meals |
| Airport Transfer | Concierge Services | Animal and Pet Assistance |
| In-Flight Entertainment | Airport Lounges | Immigration services |
Conclusion:
The Singapore Airlines office in Surabaya is not simply a service counter; it is your local entry point to a world of internationally recognized traveling. The team offers tailored support and specialist knowledge of the region, and takes care of every part of your trip, from making an initial reservation to managing your KrisFlyer account. Whether you are boarding the vibrant streets of Singapore or making a connection through the airline’s expansive global network, you can travel confidently knowing that the local office is equipped to assist you in your trip.
FAQs
A. The office is situated in Pakuwon Center 22nd Floor unit 22.08 Jl Embong Malang 1,3,5 Surabaya 60261 Indonesia, which assists travelers who need help with booking flights, changing tickets, handling baggage, getting travel information, and other support.
A. Passengers traveling with Singapore Airlines can get in touch with the airline’s customer service team in Surabaya via telephone support +62 31 531 9218, or by visiting the airline’s local office for travel-related help.
A. Of course, visitors to Singapore Airlines can go to a ticket office located in Surabaya to get help with flight bookings, changing tickets, baggage-related questions, making special requests for travel, and other passenger service matters.
A. If you didn’t include your KrisFlyer number in your booking, you still have the option to claim your missing miles via the web. Just access your account through the Singapore Airlines site and go to “Claim Missing Miles.”
A. If business travelers need a formal tax invoice or specific documentation for Austrian accounting purposes, they should send their request to the regional finance department via the DACH reservations email.
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