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Turkish Airlines Nairobi Office in Kenya

  •    P.O. Box: 30597 Gpo 00100, Nairobi, Kenya
  •    +254 203 893 656
  •    https://www.turkishairlines.com/
  •    info.nyc@thy.com

The Turkish Airlines Nairobi Office is removed for providing passengers with sound support for ticketing, airline schedules, plan changes, and questions on travel. In addition, assistance is provided on baggage allowances, specific requirements, and boarding procedures. Furthermore, refunds and rebooking requirements are also catered to with efficiency. The support team ensures a timely, effective response to each and every passenger, making their travel as pleasant and easy as possible from the point of planning to the last boarding call.

Contact Information and Address of Turkish Airlines Nairobi Office

Address: P.O. Box: 30597 Gpo 00100, Nairobi, Kenya

Contact Number: +254 203 893 656 

Email ID: info.nyc@thy.com

Working Hours: (Mon – Fri) 9:00 am – 5:30 pm

Contact Information and Map, Where the Nairobi Airport Office of Turkish Airlines is located?

Airport Name: Jomo Kenyatta International Airport

Airport Address: Embakasi, Nairobi, Kenya

Airport Contact Number: +25420822111

An overview of the Turkish Airlines head office

Head Office Address: Turkish Airlines General Management Building, Ataturk Airport 34149 Yesilkoy, Istanbul, Turkey

Contact Number: +90 850 333 0 849

Email: customer@thy.com

Official website: https://www.turkishairlines.com

Online Check-in: https://www.turkishairlines.com/check-in

Check flight status: https://www.turkishairlines.com/flight-status/

Planes and Aircraft Turkish Airlines Offers For Travel

Total fleet: 379 

  • Airbus A340-300
  • Airbus A330-200
  • Airbus A320-200
  • Boeing B737-800
  • A310 CARGO
  • Boeing B737-700
  • Boeing B737-900 ER
  • Boeing 777-300ER
  • Embraer E195
  • Airbus A330-300
  • Airbus A321-200
  • Airbus A319-132/100
  • A330-200F CARGO
  • Embraer E195

List of All Turkish Airlines Offices

Customer Service Issues Handled by Turkish Airlines Nairobi Office

Flight Ticket Booking and CancellationFlight InformationAirport Transportation
Flight Ticket ReschedulingAirport LoungesSeats Enquiries and Selection
Unaccompanied MinorVisa InformationTravel Insurance
Baggage AllowanceAirport/ In-Flight WifiCorporate Club Programme
Duty Free AllowanceIn-Flight EntertainmentTurkish Airlines Mobile App
Online Check-inAirport FacilitiesVisa on Arrival
Airport Counter Check-inDelayed FlightsTransit Information
Kiosk Check-inPromotional FaresIn-Flight Duty-Free
In-Flight MealsTravel with Animals and PetsReceipts and Refunds
Missing/ Delay/ Damaged LuggageLavish LoungesTurkish Do&Co
Immigration ServicesAirport TransfersTurkish Miles&Smiles
Sports Equipment

In conclusion, the Turkish Airlines office in Nairobi strengthens the airline’s passenger-oriented strategy as a specialized point of contact that embodies quality service and emphasis on the satisfaction of passengers.

Frequently Asked Questions

Q1.How do I get to the office?

You can find the office conveniently located at P.O. Box: 30597 Gpo 00100, Nairobi, Kenya. Visit them for in-person assistance!

Q2. What is the contact number for the Nairobi office? 

Call them directly at +90 850 333 0 849 to speak with a local representative about your travel plans.

Q3. Can I upgrade my seat at the office? 

Yes, you can! Ask the agents about available Business Class upgrades or extra legroom seats to make your upcoming journey much more comfortable. 

Q4. Can I add extra baggage to my booking? 

Yes, you can avoid heavy airport fees by pre-booking your extra baggage allowance through the Nairobi office team before your scheduled flight departure. 

Q5. Can I cancel my flight and get a refund? 

Yes, the office processes cancellations. Refund eligibility depends entirely on your ticket type so the team will calculate any applicable fees. 

Turkish Airline Other Locations

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